Intercom is a communication platform that facilitates customer engagement by enabling businesses to interact with their users through live chat, targeted messaging, and customer support tools. It helps companies provide personalized customer experiences, manage inquiries, and improve user satisfaction through real-time communication and automation.
Trelica's integration with Intercom lists admins for your workspace, including the date of each admin's last successful login.
Key Features
- User Activity: Returns user activity in the app, spanning logins and in some cases app-specific metrics - augmenting the basic authentication data gathered from Identity Providers.
- Users: Syncs user data, including account status, type, and IDs - augmenting the core user data available from Identity Providers.
Key Benefits
- Enhanced Tracking: Monitor the login activity of admins to ensure account security and manage workspace access efficiently.
- Comprehensive User Data: Access detailed user information that helps in understanding the roles and statuses of admins within Intercom.
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