New Relic is an observability platform that helps developers and IT operations teams monitor, analyze, and optimize their software infrastructure in real time. It provides insights into application performance, user experience, and system health, allowing for quick identification and resolution of issues.
Integrating New Relic with Trelica enhances your user management capabilities by enabling seamless synchronization of user data and activities. This integration allows you to access essential user attributes, manage user roles, and monitor user activity, all within a unified platform that streamlines your operational processes.
Key Features
- Manage Users: Supports write actions to (de)provision or modify a user’s group, role, and licenses, facilitating effective user management.
- Groups: Returns additional user context in the form of a user’s group(s) in New Relic, including the ability to modify group memberships where supported in the API.
- Licenses: Syncs SaaS license entitlement and user assignment information, providing insights into user license types such as ‘paid’ vs ‘free’, or Basic / Professional / Enterprise.
- User Activity: Returns user activity in New Relic, spanning logins and app-specific metrics, augmenting the basic authentication data gathered from Identity Providers.
- Users: Syncs user data, including account status, type, and IDs, augmenting the core user data available from Identity Providers.
Key Benefits
- Improved User Management: Optimize your user provisioning and deprovisioning processes by leveraging automatic synchronization of user data, reducing manual overhead.
- Enhanced Insight: Gain valuable insights into user roles, activities, and licensing, allowing for better decision-making and resource allocation.
- Streamlined Group Management: Easily modify group memberships and keep user groups aligned with organizational changes, improving collaboration across teams.
- Comprehensive User Profiles: Utilize the detailed user attributes imported from New Relic to create robust user profiles, ensuring accurate tracking and management of your users.
- Efficient License Tracking: Monitor user license assignments effectively, ensuring compliance and optimal use of your software resources.
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