Qualtrics XM is a comprehensive experience management platform that allows organizations to gather and analyze data from customer, employee, product, and brand experiences. It helps users design surveys, perform advanced analytics, generate insights, and make data-driven decisions to improve overall experiences and business outcomes.
The Trelica integration with Qualtrics XM enhances your organizational capabilities by providing critical insights and management features that streamline user and group data within the platform. This integration focuses on optimizing collaboration and data tracking to ensure effective team interactions and user engagement. Below are the key features and benefits of the Qualtrics XM integration.
Key Features
- Groups: Returns additional user context in the form of a user’s group(s) in the app, including the ability to modify group memberships where supported in the API.
- User Activity: Returns user activity in the app, spanning logins and in some cases app-specific metrics, augmenting the basic authentication data gathered from Identity Providers.
- Users: Syncs user data, including account status, type, and IDs, augmenting the core user data available from Identity Providers.
Key Benefits
- Enhanced User Context: By retrieving group information, organizations can better understand the relationships and dynamics within teams, facilitating more effective collaboration.
- Improved User Engagement Tracking: Access to user activity metrics enables organizations to monitor engagement levels, allowing for tailored approaches to resource allocation and support.
- Comprehensive User Data Management: Synchronizing user data ensures that organizations have up-to-date information on account statuses and types, which aids in compliance and security management.
Get started
