Salesforce Social Studio is a social media management tool that allows businesses to listen, engage, and analyze customer conversations across various social media platforms. It helps in managing social media campaigns, monitoring brand presence, and generating insights to drive marketing strategies.
Trelica's integration with Salesforce Social Studio lists users within your organization, including each user's status and role.
You first need to create an API Application in Social Studio. Read our Social Studio integration documentation for detailed information on how to do this.
Key Features
- User Roles: Returns user role assignments in the integrated app, providing insights into user responsibilities and permissions.
- Users: Syncs user data, including account status, type, and IDs, augmenting the core user data available from Identity Providers.
Key Benefits
- Enhanced Visibility: Gain clear insights into user roles and statuses, allowing for better management of team dynamics.
- Streamlined User Management: Efficiently sync user data to maintain updated records of account statuses and roles.
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