Talkdesk is a cloud-based contact center solution that enables businesses to manage and optimize their customer interactions through voice, email, chat, and other communication channels. It offers tools for call routing, analytics, workforce management, and integrations with various CRM platforms to enhance customer service efficiency and effectiveness.
Integrate seamlessly with Talkdesk, an advanced customer service software that enhances your organization's communication and support capabilities. The Trelica integration with Talkdesk focuses on user management, ensuring you have complete visibility and control over user data within the app.
Key Features
- Users: Syncs user data, including account status, type, and IDs - augmenting the core user data available from Identity Providers.
Key Benefits
- Enhanced Visibility: Gain insights into user status and account types, allowing for better management of your Talkdesk environment.
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