Zenduty is an incident management and response platform designed to help teams quickly detect, respond to, and resolve incidents in their systems or services. It enables users to create alerts, manage on-call schedules, and streamline communication during incidents, ultimately improving reliability and operational efficiency.
The integration of Trelica with Zenduty offers organizations enhanced management capabilities for their Atlassian user accounts. This seamless connection allows businesses to monitor and manage user status, access, and activity efficiently, ensuring that only authorized personnel have the appropriate access to critical resources and tools.
Key Features
- Users: Syncs user data including account status, type, and IDs, providing a comprehensive overview of each user's interaction with Atlassian products.
- Groups: Returns additional user context in the form of group memberships within the app, allowing for efficient organization of user roles.
- Provision Users: Facilitates the addition of new users to your Atlassian organization, enabling quick onboarding and access management.
- Deprovision Users: Ensures that users can be disabled promptly when access is no longer necessary, enhancing security and compliance.
Key Benefits
- Enhanced Security: By deprovisioning users, organizations can immediately disable Atlassian accounts, preventing unauthorized access and ensuring compliance with internal security policies.
- Efficient User Management: With synchronized user and group data, organizations can efficiently monitor user activity, statuses, and roles within the Atlassian ecosystem.
- Cost-Effective Management: Disabled accounts do not count towards Atlassian Access billing during the billing cycle, helping organizations manage their software expenditures effectively.
- Admin Control: Empowering organization admins with lifecycle management permissions to enable or disable accounts as necessary promotes accountability and operational efficiency.
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